Job Title: Finance ManagerLocation: Hybrid (Office / Remote)
Reports to: Director (William Aboagye)
Organisation: Willboag Ltd
Sector: Health & Social Care (Supported Living, Children & Adults with Disabilities)

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Role PurposeThe Finance Manager will take full operational ownership of Willboag Ltd’s financial management, with a strong focus on local authority billing, brokerage compliance, cashflow control, and financial governance.The role exists to ensure that:

• Every approved hour and placement is billed correctly
• Income is collected promptly
• Financial risks are identified early
• The organisation remains commercially strong, audit-ready, and scalable

This is a hands-on role suited to someone experienced in care sector finance, not a purely strategic or corporate finance position.

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Key Responsibilities1. Local Authority Billing & Income Control

• Manage end-to-end billing for all Local Authority contracts (Children’s and Adults services)
• Ensure invoices align precisely with:
  • Approved care packages
  • Brokerage authorisations
  • Timesheets and delivery evidence
• Monitor invoice acceptance, rejections, disputes, and resubmissions
• Liaise directly with LA finance and commissioning teams to resolve queries
• Maintain a live billing tracker for all placements

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2. Brokerage & Framework Financial Compliance

• Oversee financial accuracy within:
  • Hackney e-Brokerage
  • CareCubed-influenced pricing models
  • Framework pricing schedules (e.g. Tier 1, Supported Living)
• Ensure all responses entered into brokerage systems are:
  • Correctly costed
  • Aligned with approved base and supplementary rates
  • Financially sustainable for Willboag Ltd
• Flag under-costed or high-risk packages before acceptance

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3. Cashflow, Forecasting & Budgeting

• Maintain cashflow forecasts covering:
  • Monthly LA payments
  • Payroll cycles
  • Operational overheads
• Track payment delays and escalate risks to the Director
• Prepare monthly management accounts and financial summaries
• Support pricing decisions for new placements and service expansions

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4. Payroll & Staffing Cost Oversight

• Oversee payroll processing (or work closely with payroll provider)
• Reconcile staffing hours against:
  • Approved packages
  • Actual delivery
  • Margin expectations
• Identify and report on:
  • Overtime trends
  • Agency spend
  • Cost leakage
• Support rota and staffing cost optimisation (without compromising care)

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5. Financial Governance & Compliance

• Ensure compliance with:
  • HMRC requirements
  • Companies House filings
  • Internal financial controls
• Prepare documentation for:
  • Audits
  • Commissioner reviews
  • Due diligence requests
• Maintain clear financial records suitable for inspection or funding discussions

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6. Strategic & Commercial Support

• Advise the Director on:
  • Financial viability of new services and properties
  • Supported living expansion plans
  • Cost implications of complex packages
• Support funding applications, lender discussions, or investment planning
• Contribute to long-term financial strategy and sustainability

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Key Relationships

• Director
• Service Managers / Registered Manager
• Local Authority finance & commissioning teams
• Payroll provider / Accountants
• Brokerage platform administrators

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Skills & Experience RequiredEssential

• Proven finance experience within health & social care (LA-funded)
• Strong understanding of:
  • Local Authority invoicing
  • Care packages and commissioned hours
  • Payroll and staffing costs
• Excellent attention to detail and confidence with numbers
• Ability to challenge, escalate, and protect the organisation financially

Desirable

• Experience with e-Brokerage systems
• Knowledge of CareCubed or framework pricing
• Experience supporting Supported Living or Children’s services

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Personal Attributes

• Commercially astute and risk-aware
• Calm under pressure and deadline-driven
• Confident communicator with commissioners
• Ethical, transparent, and detail-focused

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